:root{--bg: #f6f7f9;--surface: #ffffff;--border: #e5e7eb;--text: #111827;--text-muted: #6b7280;--text-faint: #9ca3af;--accent: #2563eb;--accent-dark: #1d4ed8;--accent-soft: #eaf1fe;--key-bg: #e8f1fb;--key-bg-hover: #d5e6f9;--key-text: #1d4ed8;--green: #16a34a;--green-soft: #e8f7ee;--red: #dc2626;--red-soft: #fdecec;--radius: 14px;--shadow: 0 1px 3px rgb(17 24 39 / .06), 0 4px 14px rgb(17 24 39 / .05)}[data-theme=dark]{--bg: #101318;--surface: #181c23;--border: #2a2f3a;--text: #f3f4f6;--text-muted: #9ca3af;--text-faint: #6b7280;--accent: #60a5fa;--accent-dark: #3b82f6;--accent-soft: rgb(96 165 250 / .14);--key-bg: rgb(96 165 250 / .13);--key-bg-hover: rgb(96 165 250 / .22);--key-text: #93c5fd;--green: #4ade80;--green-soft: rgb(74 222 128 / .13);--red: #f87171;--red-soft: rgb(248 113 113 / .13);--shadow: 0 1px 3px rgb(0 0 0 / .4), 0 4px 14px rgb(0 0 0 / 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.15s}.call-action-button:hover{background:var(--accent);color:#fff}.call-action-button:active{transform:scale(.94)}.kind-pill{display:inline-block;border-radius:999px;font-size:10px;font-weight:700;padding:1.5px 8px;flex-shrink:0;margin-left:auto}.kind-pill--policy{background:var(--green-soft);color:var(--green)}.kind-pill--lead{background:var(--accent-soft);color:var(--accent)}.kind-pill--external{background:var(--bg);color:var(--text-muted);border:1px solid var(--border)}.detail-card>.kind-pill{margin:6px auto 14px;font-size:11px}.contacts-toolbar{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:0 18px 10px}.kind-filters{display:flex;gap:4px;flex-wrap:wrap}.kind-filter{font-size:11.5px;font-weight:600;padding:4px 10px;border-radius:999px;color:var(--text-muted);background:var(--bg);border:1px solid var(--border)}.kind-filter--active{background:var(--accent);border-color:var(--accent);color:#fff}.new-contact-button{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;font-weight:600;padding:4px 10px;border-radius:999px;color:var(--accent);background:var(--accent-soft);margin-left:auto}.new-contact-button:hover{background:var(--accent);color:#fff}.dir-tabs{display:flex;gap:4px;padding:0 18px 10px}.dir-tab{display:inline-flex;align-items:center;gap:6px;font-size:12.5px;font-weight:600;padding:6px 12px;border-radius:8px;color:var(--text-muted)}.dir-tab--active{background:var(--accent-soft);color:var(--accent)}.contact-avatar--agent{background:var(--green-soft);color:var(--green)}.call-reason{margin-top:14px;padding:12px 14px;border:1px solid var(--border);border-radius:12px}.reason-row{display:flex;align-items:center;gap:8px;margin-top:10px}.reason-row select{flex:1;min-width:0;border:1px solid var(--border);border-radius:10px;padding:8px 10px;font-size:13.5px;background:var(--bg);color:var(--text)}.reason-row select:focus{outline:2px solid var(--accent);outline-offset:-1px}.reason-hint{font-size:11.5px;color:var(--text-faint);margin-top:8px}.modal--reasons{width:min(520px,92vw)}.reasons-help{font-size:13px;color:var(--text-muted);margin:8px 0 16px}.reason-config-list{list-style:none;display:flex;flex-direction:column;gap:12px;padding:0}.reason-config-row{border:1px solid var(--border);border-radius:12px;padding:12px 14px}.reason-config-default{display:flex;align-items:center;gap:8px;cursor:pointer}.reason-config-default input{accent-color:var(--accent)}.reason-config-name{font-size:14px;font-weight:600;display:inline-flex;align-items:center;gap:8px}.reason-default-pill{font-size:10px;font-weight:700;border-radius:999px;padding:1.5px 8px;background:var(--accent-soft);color:var(--accent)}.reason-config-actions{display:flex;flex-wrap:wrap;gap:6px 14px;margin-top:10px;padding-left:24px}.reason-action{display:inline-flex;align-items:center;gap:6px;font-size:12.5px;color:var(--text-muted);cursor:pointer}.reason-action input{accent-color:var(--accent)}.picker-note{font-size:12.5px;color:var(--text-muted);margin-bottom:12px}.form-help{font-size:12.5px;color:var(--text-muted);margin:-6px 0 14px}.modal--picker{width:min(420px,92vw);display:flex;flex-direction:column;max-height:min(620px,86vh);overflow:hidden}.picker-title{display:flex;align-items:center;gap:8px;font-size:16px;font-weight:700;margin-bottom:14px;color:var(--accent)}.picker-manual{display:flex;gap:8px;margin-bottom:14px}.picker-manual input{flex:1;min-width:0;border:1px solid var(--border);border-radius:10px;padding:9px 12px;font-size:14px;background:var(--bg);color:var(--text)}.picker-manual input:focus{outline:2px solid var(--accent);outline-offset:-1px}.picker-contacts{flex:1;min-height:0;overflow-y:auto}@media (prefers-reduced-motion: reduce){.dialpad-caret,.call-panel--dialing .call-avatar{animation:none}}@media (max-width: 1240px){.app-shell{grid-template-columns:250px 330px minmax(0,1fr)}}@media (max-width: 1080px){.app-shell{grid-template-columns:330px minmax(0,1fr)}.sidebar{display:none}}.mobile-call-overlay{display:none}@media (max-width: 800px){.app-shell{grid-template-columns:minmax(0,1fr)}.main-area{display:none}.mobile-call-overlay{display:flex;position:fixed;top:0;right:0;bottom:0;left:0;z-index:30;background:var(--bg);align-items:center;justify-content:center;padding:20px}.modal-body{grid-template-columns:1fr}.modal-contacts{min-height:0}}